Sales training with a twist

Emotional Intelligence training for Sales People

The Emotional Intelligence training for Sales People is a 5-day course presented to internal and external sales people.

The training is modularly structured into 5 modules.

Module 1: Basic elements of Emotional intelligence (EQ)

• How to facilitate personal mastery in myself to understand myself and other people better?
• How to grow my intellectual knowledge into wisdom?
• How to allow feedback and self disclosure to shape my thinking?
• Am I an optimist or a pessimist?
• How to find the path of self-actualization?

Module 2: Emotional intelligence defined

• How to appreciate the customer and the people I have relationships with?
• How can my EQ be increased?
• All the reasons why EQ really matters
• What elements of my EQ are already strengths and how can I strengthen them further?
• The evidence that my EQ will improve my relationships

Module 3: Emotional intelligence and personality

• What is my personality type?
• Why do people matter in my world?
• How can I read my customer’s personality to understand him better?
• Why do I do interact and communicate the way I do?

Module 4: Emotional intelligence and communication

• What are my communication strengths?
• How can I master the art of listening?
• It’s not what I say, it’s what I ask that truly matters
• How can I read and interpret body language?

Module 5: Emotional intelligence and relationships

• What’s in the sales process?
• How do I develop highly effective long-term relationships?
• Who am I? And why it really matters to answer this question?

Cost

The cost for this training is R 5,540 per delegate for the 5-day training.

The following is included in the cost

1. The facilitation and training of the course
2. A manual for every delegate
3. A personality assessment
4. An optimism assessment.

Dust consulting would really want to present this emotional intelligence training to your sales people, please contact us at nicoliebenberg@dustconsulting.com